At Okxeel, we understand that getting your favorite fashion items delivered to you swiftly and securely is an essential part of your shopping experience. That’s why our Orders & Shipping section is designed to provide you with all the necessary information about placing orders, tracking shipments, and ensuring timely delivery of your purchases. Here’s what you need to know:
Placing an Order
Ordering your favorite items from Okxeel is simple and seamless:
- Browse our collections and add your desired items to the shopping cart.
- provide your custom measurements if you have any
- Proceed to checkout, where you can confirm your order details.
- Choose your preferred payment method and complete your purchase securely.
Shipping Options
We offer a variety of shipping options tailored to your convenience:
- Standard Shipping: Reliable and cost-effective for non-urgent deliveries.
- Express Shipping: Faster delivery for when you need your items quickly.
- International Shipping: Available for our global customers, ensuring Okxeel reaches you wherever you are.
Delivery Timelines
- Delivery times depend on your location and the shipping method chosen during checkout.
- Orders are typically processed within 5-6 days of confirmation.
- Estimated delivery times:
- Domestic: 6–9 business days.
- International: 7–9 business days (may vary based on customs clearance).
Tracking Your Order
Stay updated on the status of your order with our tracking tools:
- After placing your order, you’ll receive a confirmation email
- After your order is processed in 5-6 days, one of our consultants will send you the tracking id intrinsic your order.
- It can be tracked here https://parcelsapp.com/en/tracking/
Shipping Costs
- Shipping fees vary depending on the destination, weight of the package, and selected shipping method.
- Free shipping may be available for orders exceeding a certain amount or during promotional periods. Check our website for current offers.
Handling Delays or Issues
We strive to deliver every order on time, but sometimes unexpected delays may occur. If your order is delayed or if you encounter any issues:
- Check your tracking details for updates.
- Contact our customer service team for immediate assistance.
Our Promise
At Okxeel, we prioritize your satisfaction and convenience. From placing your order to receiving your package, we ensure that every step of the process is smooth, transparent, and tailored to your needs.
Need Help?
If you have any questions or concerns about your order or shipping, our dedicated customer service team is here to assist you. Reach out to us via:
- Email: okxeel@gmail.com
- Phone: +2349017596580
- Live Chat: Available on our website.
Shop with Confidence
When you shop at Okxeel, you’re not just purchasing fashion—you’re investing in a hassle-free experience. Explore our Orders & Shipping page today and let us handle the rest. Your style journey starts here!